Terms And Conditions

  1. Introduction
    1. ArgoCasino.com is licensed in Curacao and the license № 8048/JAZ2015-008 is held by JocSystem N.V. a limited liability company incorporated under the laws of Curacao, bearing company number 124835 and having its registered address at E-Commerce Park, Vredenberg, Curacao.

General terms and conditions

  1. LEGAL REQUIREMENTS
    1. The Player is over 18 years of age and (b) above the age at which gambling or gaming activities are legal under the law or jurisdiction that applies to the him/her;
    2. The Player understands and accepts the risk that, by using the Services, may, as well as win money, lose money;
    3. The Company does not pursue the purpose of providing services that do not comply with the applicable laws of your jurisdiction. By registering an account with ArgoCasino, you agree and accept the fact that the services provided are in compliance with your local applicable laws and regulations. The duty to familiarize, as well as comply with regulations and laws governing gambling in this or that country region lies entirely on the player. Any illegal or unintentional use of the services of the site is solely your decision and should not be the responsibility of the Company.
    4. In accordance with the requirements of gaming providers, some of the games may be banned, or inaccessible in certain jurisdictions.NETENT games are not available for players from the following countries: Afghanistan,Albania,Algeria,Angola,Australia,Belgium,Bulgaria,Cambodia,Canada,Denmark,Ecuador,Estonia,France,Guyana,Hong Kong,Indonesia,Iran,Iraq,Israel,Italy,Kuwait,Lao,Latvia,Lithuania. Myanmar, Mexico, Namibia, Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea, Philippines, Portugal , Romania, Singapore, South Korea, Spain, Sudan, Syria, Taiwan, Uganda, United Kingdom, United States of America, Yemen, Zimbabwe.In addition to the game: Guns'n'Roses, Motorhead and Jimi Hendrix are not available in Australia, Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Tunisia, Turkey and Ukraine.For players from a number of countries, there are restrictions when playing NETENT games with the jackpot. Among them are: Australia, Azerbaijan, China, Denmark, India, Israel, Italy, Japan, Malaysia, Qatar, Russia, Spain, Thailand, Tunisia, Turkey and Ukraine. ArgoCasino, for its part, will make every effort to limit the access of players from these countries to the games with the jackpot, and in the event of a jackpot winning for a player from one of these jurisdictions the jackpot will be canceled. Microgaming games are prohibited or not available to players from the following jurisdictions: Belgium, Bulgaria, Denmark, France, Italy, Latvia, Philippines, Romania, Singapore, South Africa, Spain, UK and USA. Rabcat (Dev partner) games are not available for players from Austria and Israel. Games Big Time Gaming (Dev partner)) are not available for players from Canada, and Branded games, as well as games with a progressive jackpot for players from Turkey. Games, of the producers of the NYX group are not available, or are prohibited for players from Australia, Canada and the USA.
  2. LICENCE TO USE SOFTWARE
    1. This license does not apply to certain territories which are identified in the following paragraph, of which YOU SHOULD NOT BE A RESIDENT AND FROM WHICH YOU ARE NOT ALLOWED TO ACCESS OR USE THE ONLINE CASINO AND/OR THE WEBSITE AND/OR THE SOFTWARE, OR TO MAKE ANY DEPOSIT OR RECEIVE ANY WITHDRAWAL.THE EXCLUDED TERRITORIES ARE AS FOLLOWS: AFGHANISTAN, ALBANIA, ALGERIA, ANGOLA, ALAND ISLANDS, ANTIGUA AND BARBUDA, BAHAMAS, BARBADOS, BELIZE, CUBA, CAMBODIA, CANADA, DOMINICA, ECUADOR, GRENADA, GUYANA, HAITI, IRAN, IRAQ, INDONESIA, JAMAICA, KUWAIT, LAO, LIBYA, MONTSERRAT, MOLDOVA, MYANMAR, NAMIBIA, NICARAGUA, NORTH KOREA, NEW GUINEA, PAKISTAN, PANAMA, PAPUA, ST. KITTS AND NEVIS, ST. LUCIA, ST.VINCENT, SUDAN, SURINAME, SYRIA, THE PHILIPPINES, TRINIDAD AND TOBAGO, TAIWAN, UGANDA, UNITED KINGDOM, USA AND ITS TERRITORIES, YEMEN, ZIMBABWE.
    2. THE SOFTWARE IS PROVIDED "AS IS" WITHOUT ANY WARRANTIES, CONDITIONS, UNDERTAKINGS OR REPRESENTATIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE. WE AND THE SOFTWARE PROVIDER, AND ALL OF OUR AND THEIR AFFILIATES AND RELATED PARTIES, HEREBY EXCLUDE ALL IMPLIED TERMS, CONDITIONS AND WARRANTIES (INCLUDING ANY WARRANTY OF MERCHANTABILITY, SATISFACTORY QUALITY AND FITNESS FOR ANY PARTICULAR PURPOSE), AND DO NOT WARRANT THAT THE SOFTWARE WILL MEET YOUR REQUIREMENTS.
    3. The Software may include confidential information which is secret and valuable to the Software Provider and/or to us. You are not entitled to use or disclose that confidential information other than strictly in accordance with the terms of this Agreement.
  3. LEGAL REQUIREMENTS
    1. SECURITY
      1. We only allow access to playing games on the Online Casino through secured networks using encryption of the user name and password. You cannot play games on the Online Casino without passing our customer security login.
      2. You may not use the Online Casino for any commercial use or on behalf of another person. Any use of the Online Casino by you is for your own private purposes only.
      3. You may only have one Player Account, for which you will register using your own, correct name, and each Player Account shall only have one personal single account-holder pertaining to one domestic household address.
      4. You must keep your Username and Password confidential and should not disclose them to anyone. You shall be responsible for all activities and transactions conducted on your Player Account. Every person who identifies him/herself by entering your correct Username and Password is assumed by us to be you, and all transactions where the Username and Password have been entered correctly will be regarded as valid. We will not be responsible for any third party access to your Player Account and under no circumstances shall we be liable for any losses incurred by you as a result of misuse of your Username and Password by any person or for any unauthorized access to your Player Account.
      5. You may not use anyone else's user name or password, and you will not use any other person's Player Account or means of payment to access or use the Online Casino or the Website or the Software.
      6. We will only use your personal information in accordance with our privacy policy, which is set out in full at http://argocasino.com/en/privacy-policy . We reserve the right to amend the Privacy Policy at any time. We may also ask you to provide us with additional details and any such additional information will also be kept confidential in accordance with our Privacy Policy.
    2. YOUR WARRANTIES AND REPRESENTATIONS.
      1. You hereby warrant and represent to us that:
        1. you are not a resident of any of the excluded territories specified as such in clause 2.2 above, as this list may be updated from time to time, and you are not attempting to access or use the Online Casino and/or the Website and/or the Software from any of these territories;
        2. you are acting on your own behalf;
        3. you are not restricted by limited legal capacity;
        4. you are not classified as a compulsive gambler;
      2. all details which you give or have given in the process of registering with the Online Casino are accurate and you will continue to update such details in the event of any changes;
        1. It is your responsibility to inform us of any changes to your registration details.
        2. you are not under the age of either (i) 18; or (ii) the age at which gambling activities are legal under the law of the jurisdiction that applies to you, whichever is greater;
        3. the debit/credit card details provided by you in the registration process are those of the registered account holder and the card has not been reported as lost or stolen;
        4. you are not one of our officers, directors, employees, consultants or agents or of one of our affiliated or subsidiary companies, or suppliers or vendors, and you are not a relative of any of them (for the purpose of this clause, the term "relative" means spouse, partner, parent, child or sibling); in the event that you breach this restriction, one of the actions that will be taken against you is that you will not be entitled to any of your Winnings;
    3. SELF-EXCLUSION
      1. If you feel that you have lost control on your gambling behavior, we offer you a self-exclusion possibility which can be activated by contacting support@argocasino.com . Self-exclusion is when your player account is closed during the entire exclusion period.
      2. Self-exclusion period compared to the standard account closure request can be set for a certain period of time. To activate back your account after a self-exclusion request all you need to do is to contact by email our Customer Support via: support@argocasino.com.
      3. We will do our best to enforce your self-exclusion request. But at the same time, you acknowledge and agree that the initial responsibility for controlling your gambling experience belongs exclusively to you. Consequently, you totally accept the fact that we will not be responsible if you decide to continue gambling afterwards.
      4. We also recommend you to take as an additional solution the installation of the software that will block access to Internet gambling websites.
    4. Verify your identity. REQUIREMENTS FOR PROTECTION AGAINST MONEY LAUNDERING.
      1. you have not previously held a player account with us or with any other online gaming operator which was suspended or terminated either by us or by such other online gaming operator, and you have not in the past charged back any monies via any player account;
      2. in opening the Player Account, you will not provide any information or make any statement to us which is untrue, false, incorrect, incomplete or misleading.
    5. PLAYER ACCOUNT, DEPOSITS AND WITHDRAWALS
      1. You agree that financial account transactions will be handled by us directly or through a Payment Provider or any other third party.
        1. Deposits and Withdrawals may be transferred from us to you and vice versa, either directly or through a Payment Provider chosen by you.
        2. We do not guarantee that there will not be any delay in the processing or receipt of Deposits or Withdrawals.
      2. You acknowledge and agree that your Player Account is not a bank account and is therefore not insured, guaranteed, sponsored or otherwise protected by any deposit or banking insurance system or by any other similar insurance system of any other jurisdiction, including but not limited to your local jurisdiction. Furthermore, the Player Account does not bear interest on any of the funds held in it.
      3. Once your Player Account has been opened, you will be able to credit funds to your Player Account by requesting an electronic transfer of funds using any of the means set out in the Cashier section of the Online Casino.
      4. By making a deposit on ArgoCasino.com, the player agrees to use at least once the full amount of the deposit on betting. In case when players ignore this rule, ArgoCasino.com reserves the right to impose a fee on the player's account to cover all the deposit and withdrawal costs. If necessary, the amount requested for withdrawal will be reduced depending on the costs incurred by ArgoCasino.com.
      5. You agree to fully pay any and all payments and charges due to us or to Payment Providers in connection with your use of the Online Casino. You further agree not to make any charge-backs or renounce or cancel or otherwise reverse any of your Deposits, and in any such event you will refund and compensate us for such unpaid Deposits including any expenses incurred by us in the process of collecting your Deposit.
      6. You acknowledge that you may, from time to time, upon our request, be required to provide additional details in respect of the Deposits made by you.
      7. You agree that we will have the right to withhold any Withdrawals, in the event we believe or suspect that you may be engaging in or have engaged in fraudulent, collusive, unlawful or improper activity, or if we are concerned about the operation of that Player Account or the request for Withdrawal. In such cases, we may commence and/or be involved in and/or assist any investigation into such circumstances, and you agree to assist and cooperate with any such investigation.
      8. You are aware of and agree that players are allowed to withdraw not more than 9,000 EUR per month. If the amount to be withdrawn is greater than 9,000 EUR, the remaining amount will be placed back to the player's account, allowing the player to withdraw additional funds the following month in accordance with this term. Applications for funds withdrawal are processed by the Financial Department within 24 working hours from the date of submission of the request, after passing the verification of the account through the provision of identification documents. The Finance Department handles withdrawal requests from 11:00 am to 11:00 pm GMT +3. Payments to the Visa card are made only on weekdays. You confirm that you are acquainted and agree with our withdrawal schedule. After our managers process the withdrawal request, any delays in the processing of payments that arise in the future will not fall under the responsibility of the company. The foregoing applies also to Withdrawals of progressive jackpots. Withdrawals depend on all conditions specified above and the verification of all required documents as set forth in clause 7.4 below.
      9. You are aware of, and agree, that the maximum amount that can be won, in a single casino game action, does not apply to progressive jackpot winnings.
      10. Terms and Conditions of the withdrawals obtained by playing with No Deposit BonusesIn case the player wins by playing with a No Deposit Bonus, initially credited as bonus balance or as Free Spins, or by another way, the maximum withdrawal amount constitutes 50EUR in the equivalent currency of the player account. When such a withdrawal is requested, the amount the player receives is 50EUR in the equivalent currency of the player account. ArgoCasino.com Administration reserves the right to cancel the winnings coming from the game-play using a No Deposit Bonus in case the player is using duplicate accounts, is misleading the Casino personnel in order to receive a No Deposit Bonus, as well as any other types of abuse of the Casino Bonus Program, including exceeding the maximum bet provided for the Bonus wagering, as well as, any violation of the present Terms and Conditions.When wagering any Bonus provided by ArgoCasino, the requirements for the maximum bet size must be followed and not exceed (15EUR). In case there is no specification or reference to that kind of bet amount, in the Promotion Rules or the section that regards the Bonus, the player must contact the Customer Support service to specify the maximum bet amount for the acquired or an eventual Bonus. .
      11. The Bonuses can be claimed upon the actual deposit was performed within the hours of the same day.
      12. The wagering requirements of a Bonus at ArgoCasino.com represents 40x of the initial bonus amount, in case the Promotion does not foresee anything different. When wagering a bonus, only bets made using bonus funds are considered. The percentage of bonus wins depends on the game. Bets placed in Baccarat and Craps games are not counted when the bonus is wagered.
      13. You may close your Player Account at any time by contacting the Online Casino’s customer service, provided that your Player Account is not expected to become in debit/deficit pursuant to any liabilities incurred through your gaming activities on the Online Casino. On closing your Player Account, we will return the balance to you in accordance with the rest of the provisions of this section 8.
        1. OUR RIGHTS
        2. We reserve the right to refuse to register any applicant for registration on the Website or the Online Casino;
      14. We reserve the right to refuse to accept any Stake on the Online Casino;
        1. We reserve the right to change, suspend, remove, modify or add any game or tournament on the Online Casino.
        2. We will be entitled to withhold any pay-out or Winning amount until the identity of the winning person is verified to our satisfaction, in order to ensure that payment of any Winnings is being made to the correct person. For this purpose, we will further be entitled, at our sole discretion, to require that you provide us with a notarized ID or any equivalent certified ID according to the applicable law of your jurisdiction or otherwise.
        3. We may at any time disclose certain personal information of yours to third parties in accordance with our Privacy Policy.
        4. In the event that we suspect fraud or fraudulent activity on your part or if any of your payments are charged back, and in the event of suspected card counting in any of the live games, we will have the right to withhold any amount from your account which is in excess of your original deposit, and if deemed necessary by us, to initiate any legal proceedings to collect any payments owed by you.
        5. CHANGES TO THIS AGREEMENT OR THE PRIVACY POLICY
        6. We may, at our sole discretion, make changes to this Agreement, the rules of the games on the Online Casino or the Privacy Policy at any time.
        7. Any changes will take effect from the date specified on the Website's terms and conditions (End-User Agreement). It is important, therefore, that you log in to the Website's terms and conditions from time to time and check to see whether there is any updated version. You are solely responsible for learning of any such updated versions and changes.
        8. If you continue to use the Website or the Online Casino after we have updated the changes, you agree to be bound by those changes whether or not you have had actual notice of, or have read, the relevant changes. If you do not agree to be bound by relevant changes, you should not continue to use the Website or the Online Casino any further.